FAQ

Default solution folder, feel free to edit or delete it.

My Account Access is not working / denied. What should I do?
Please write to us informing the problem at 121@paydeck.in. Our support team will respond as soon as possible to resolve this issue for you. Kindly note th...
Sun, 17 Feb, 2019 at 3:11 AM
Why do I need to verify my Email account?
Email verification ensures that the email account & PayDeck are well connected. It helps us to communicate regarding transactions, password resets, mob...
Sun, 17 Feb, 2019 at 3:12 AM
How Secure is PayDeck?
PayDeck is extremely secure as it ensures data protection & customer L1 verifications at the time of signup itself. The key methods are: Encryption: ...
Sun, 17 Feb, 2019 at 3:52 AM
How to Request Cancellation Or Refund of the processing transaction?
If you have initiated a transaction at Paydeck & want to cancel or refund the transaction, you can do so by writing us at 121@paydeck.in within 2 Hours ...
Fri, 31 Jul, 2020 at 1:22 AM
How a Fraud Payment Resolution Is done at Paydeck?
At Paydeck, if authorities reports a fraud which has been filed with them by the Credit Card Holder, Debit Card Holder, Bank Account holder, Or any financia...
Sun, 17 Feb, 2019 at 3:54 AM
Unauthorised/Unethical/Wrong Intent/ Wrong information While KYC process
We would like to keep Paydeck environment safe for each and every member. Couple of important points we would like to mention to keep it a safe & ev...
Thu, 14 May, 2020 at 1:35 PM
What are the banned Items for Vendor Payment through Paydeck?
While we do not interrupt users to make payments with their Credit Card Or Debit Card at Paydeck, still to comply with the law, we have a curated list of it...
Sun, 17 Feb, 2019 at 3:56 AM